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Serene-Naturist |
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Opening Hours Mon to Fri 8.30 am till 7.30 pm Early evening appointments are possible with a little more notice and Saturday appointments are possible but have to be booked in advance by Fri 6pm at the latest Generally, but not always, we need 24 hours notice to book to avoid disapointment - some times if you call early on the day there may be a possibility of an appointment later that afternoon. It is always best to call from 8.30am till 10am before we start our first appointments for the day - we do get very busy some times. |
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| Please call on your own phone, home or mobile, - we do not respond to with held numbers or texts |
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A word of caution and courtesy, Please do not make an appointment if you are uncertain of your schedule, or it is likely to change at short notice; we reserve a full two hour slot in our schedule, (this includes preparation and clearing away time) only for you, when you book a full body massage, and it is set in stone for us from the minute you call. we also promise that you will have our un divided attention during that time. Therefore we consider it also a committment on your part. Please consider that last minute cancellations mean lost time & revenue which we cannot afford, we are running a business with all the overheads that it entails, we are not working part time or running a casual set up from home. (not that we infer there is anything wrong with that - but such a set up may be more casual in approach and possibly in execeution; as they will not have the same commercial expenses and committments that we do.) We will provide you with the best massage experience of the highest standard; in beautiful purpose built professional premises; We only ask that if you do have to cancell your appointment, it should be in person on the landline, (not by text, we may not see it) and you must give us at least 24 hours notice, in order that we have at least a chance to re allocate that time. (Just like your dentist or doctor would expect.) If you are uncertain of your schedule, call early on the day from 8.30 to 9.30 /10am, there is still a good chance we can see you later that day. Therefore please note that it is company policy that anyone not turning up, or cancelling at the last moment will never be seen by us in the future: we do expect the courtesy and consideration given to you, to be reflected back in your attitude towards us. To all the lovely, genuine and considerate people who read this, please do forgive us that we do find it necessary to say this to the small minority, because it is this minority that spoil our day and cost us time and money, adversely affecting our business when we all know they would never tolerate such poor behaviour towards themselves; we would prefer these people to make an appointment else where if a casual approach is what they are looking for. If you are running a little late, more than 10 minutes, for example stuck in un expected traffic, please do call and let us know so that we may be able to accomodate your late arrival; by the same token if we are running more than a few minutes late, we would have the courtesy to call you if possible, unless you are driving, then we will leave a voice mail & text you, to let you know, but as I mentioned we run a tight ship, so this rarely happens. But bad weather and motorway hold ups can adversly affect journeys beyond our control. We do expect 24 hours notice for a cancellation as a general rule, (just like your dentist or chiropodist) we need to be able to offer that appointment time to another client, without proper notice we would be unable to do that and we would lose business. |
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| A Warm welcome a waits you |
| Welcome to the Serene Experience |
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| Please call either on your home land line or your personal mobile phone, (calling from a work line is anonymous.) You will need a mobile contact number in order to make an appointment, as we need to have a thread of contact on the day of your appointment, for example if you were running late, or took a wrong turn; we would need to know as soon as possible in the interests of our running a smooth schedule. we know that you also want to be seen by a calm therapist, who is not rushing. New Clients are expected to confirm an advance appointment 24 hours before - so we know you have not changed your schedule, All initial calls are monitored on the mobile number before we give out the landline, appointment number. we save your mobile contact number along with your name into our computerised phone system, so that we always know who we are talking to; this is in the interest of our personal well being and to reassure us that we are only allowing decent and genuine people access to our services. Of course it goes with out saying that we do not respond to withheld numbers, callboxes or texts, this does prevent timewasters, nuisances and furtive characters who may target us if we allowed them to. We also know that genuine clients understand and appreciate our caution, and the fact that we only want to deal with sincere clients of a certain calibre. We run a very professional set up to extremly high standards and your discretion as well as comfort is also of the upmost importance to us, you will not be disapointed. |
Have a pen and paper handy to jot down the landline number when you call. In the first instance call on - 07717584474 during opening hours; Best times to call are from 8.30 am till 9.30am to be sure of a "live " voice before we get busy for the day. |
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| Travelling to the North to stay over night? We are very close to two Travel Lodge Hotels, please find their link opposite, they can get very busy, in particular at week ends. I also recomend that even if you book, that you arrive to claim your room as early as you possible on the day. |
| Good Motorway connections from the M1 and M56 - we are based just off the Manchster Circular M60 Clear directions will be given when you make your first appointment. |
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| Gold star awarded if you managed to read through all of that! so here again is the number to call in the first instance to make an appointment - 07717584474. The best time to call is 8.30 to 10 am, after that we may be busy! We nearly always need at least 24 hours notice to avoid disapointment. Many clients visiting Manchester book way ahead of time to be sure the time they want is reserved for them; we then just ask for confirmation early on the the day before. (24 hours notice) |
| TOP TIP If you are planning a business trip to Manchester you can book in advance up to a month a head with us to fit in with your schedule, we just ask you to confirm 24 hours before. So it's nice to know there is not just the business to look forward to on your trip ... and its set in stone for you unless you release the appointment time the day before - because things can change. |
| And Finally |
| We look forward to hearing from you |
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